Terms of Service

Effective Date: [Insert Date]
Website: http://esim-serv.com
Company Name: Esim-Serv

1. Acceptance of Terms

By accessing and using this website and purchasing any products from Esim-Serv, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Description of Service

Esim-Serv provides digital eSIM products that allow customers to access mobile data services without a physical SIM card.

All products are digital-only.
Delivery is electronic.
No physical SIM cards are shipped.
Devices must support eSIM and be carrier-unlocked.

3. Device Compatibility

Customers are responsible for ensuring their device:

Supports eSIM technology
Is carrier-unlocked
Is compatible with the selected destination network

Esim-Serv is not responsible for service issues caused by incompatible or locked devices.

4. Order Processing & Delivery

eSIMs are delivered digitally via email and/or on-screen confirmation.
Most orders are processed instantly.
Manual verification may delay delivery in rare cases.

If you do not receive your eSIM within a reasonable time, please contact our support team.

5. Activation & Validity

Validity begins upon activation or first network connection (depending on the plan).
Each plan has specific data limits and duration.
Expired or fully consumed plans cannot be restored.

6. Refund Policy

Due to the digital nature of eSIM products, all sales are considered final.

No refunds after activation.
No refunds once the QR code has been delivered and is functional.
Refunds may be issued only if the eSIM was not delivered or is proven defective and unused.

7. Fair Usage Policy

Some plans may be subject to fair usage policies imposed by network providers. Excessive or abusive usage may result in speed reduction or service suspension.

8. Prohibited Use

Using the service for illegal activities
Network abuse or fraud
Attempting to duplicate, resell, or reverse engineer eSIM credentials

Violations may result in immediate termination without refund.

9. Network Availability

Coverage and speeds depend on local telecom providers. Esim-Serv does not guarantee uninterrupted service or availability in all areas.

10. Limitation of Liability

Esim-Serv shall not be liable for indirect, incidental, or consequential damages, including service interruptions caused by third-party networks.

Maximum liability is limited to the amount paid for the specific eSIM purchased.

11. Account & Contact Information

Customers agree to provide accurate contact information when placing an order. We may contact you via email or WhatsApp if provided.

12. Modifications

We reserve the right to update these Terms at any time. Changes become effective immediately upon posting.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.

14. Contact Information

Email: support@esim-serv.com
WhatsApp: [Insert WhatsApp Number]
Website: http://esim-serv.com